Margaritaville Hotel Nashville

Job Title: Maintenance / Rooms Engineer

Property: Margaritaville Hotel Nashville

Department: Engineering & Facilities

Reports To: Chief Engineer / Engineering Manager

SUMMARY

At Margaritaville Hotel Nashville, our Maintenance Engineers keep the paradise state of mind alive by ensuring our guest rooms, public spaces, roof deck pool, and food & beverage outlets remain in top-tier condition. The Rooms/Maintenance Engineer performs general maintenance, preventive care, and quick-response repairs to equipment, fixtures, and hotel structures. Duties involve light electrical, plumbing, HVAC maintenance, carpentry, drywall, paint, vinyl repairs, and maintaining the relaxed, high-quality, island-inspired environment our guests expect in downtown Music City.

QUALIFICATIONS & SKILLS

• Communication: Read, write, speak, and understand English fluently with strong interpersonal skills to interact warmly with guests, team members, and management.
• Experience: 2–5 years of maintenance experience preferred in a full-service hospitality, commercial, or institutional environment.
• Technical Skills: Basic to intermediate skills in HVAC, plumbing, and electrical troubleshooting.
• Finishing Skills: Experience with light carpentry, painting, vinyl/wall-covering repair, and dry-wall patching.
• Certifications: CPO (Certified Pool Operator) certification strongly preferred (or willingness to obtain upon hire to service our outdoor pool deck).
• Flexibility & Mobility: Ability to work flexible shifts, including weekends, evenings, and holidays, as dictated by hotel occupancy and event schedules.
• Licensing: Valid driver’s license preferred.
• Safety: Deep commitment to workplace safety regulations and health standards, ensuring zero threat to self, staff, or guests.

PERFORMANCE STANDARDS & CORE VALUES

• Island-Class Guest Service: Embody the Margaritaville "no worries" hospitality culture. Deliver prompt, courteous service to guests and internal departments with a focus on resolving issues quickly to exceed guest expectations.
• Work Habits & Professionalism: Maintain hotel standards for uniform, grooming, punctuality, and attendance. Demonstrate team-first attitude and take ownership of daily work assignments.
• Personal Development & Initiative: Proactively expand technical skills, participate in cross-training across facilities functions, and seek answers when encountering complex equipment repairs.
• Safety, Security & Life Safety: Actively participate in hazard identification, report security risks immediately, and adhere strictly to all emergency procedures, OSHA guidelines, and fire/life safety standards.
• Preventive Maintenance (PM): Rigorously execute guest room PM schedules, keep supply carts stocked and organized, and ensure long-term preservation of property assets.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Guest Room Maintenance: Perform daily work orders and preventive maintenance (PM) in guest rooms and suites, including troubleshooting TV/Wi-Fi/HVAC units, fixing plumbing fixtures, changing light bulbs, and repairing furniture or hardware.
• Public Space & Venue Care: Maintain and repair finishes, lighting, wall coverings, flooring, and fixtures throughout public areas, lobby, meeting spaces, and outdoor recreation areas (including the Fins Rooftop Pool & Bar area).
• Food & Beverage Operations Support: Assist with routine maintenance and repairs for kitchen, bar, and laundry equipment; perform enzyme treatment and cleanings for F&B floor drains weekly.
• Life Safety & Systems Monitoring: Monitor fire alarms, life safety systems, energy management systems, and building automation, responding promptly to system alerts.
• Pool & Water Features: Conduct routine water chemical testing, skimming, and basic equipment maintenance for pool systems in compliance with health department codes (CPO required/preferred).
• Work Order Management: Utilize the hotel’s work-order platform to track, update, and complete work requests in a timely, efficient manner.
• Inventory & Tools: Maintain clean, secure, and well-organized shop environments, tool kits, and mobile supply carts. Report low inventory or component needs to engineering leadership promptly.
• General Facilities Support: Assist with minor lock/key issues, signage installation, water heater changeouts, electrical cart maintenance, and general building repairs as assigned by leadership.
• Attend all mandatory property and department meetings and safety trainings.